The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area.    

Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily telephone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly.  The GTHS Animal Hospital is one of the only accessible spay/ / neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.  

To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.    

Description

Reporting to the Community Programs Coordinator, the EOL & Hospital Admin Assistant* will be responsible for providing an empathetic, private and respectful customer service experience for pet owners who are euthanizing their beloved pet, in addition to ensuring that EOL logistics and administration are handled seamlessly.   * Training is required upon undertaking this role

Time Commitment

One shift a week (Tuesday – Friday) from 1.30 – 4.10pm (appointments take place between 2 – 4pm). Available shifts will be discussed at time of recruitment. A minimum commitment of 6 months is required.  

Roles and Responsibilities

• Set up Room 5 for EOL appointments    
  • clean and tidy room, as needed  
  • provide tissues, blanket and necessary aftercare products  
• Ensure EOL signage is posted and candle is lit  
• Liaise with EOL clients (before and after appointment)  
  • will include completion of the GTHS Euthanasia Consent Form and may include taking payment
  • explain process to the pet owner  
  • escort pet owner from the premises  
• Handle dogs and carry cats in carriers, as necessary  
• Assist with discharge and hospital administration (including upload of files to EZYVet)  
• Support the Community Programs Coordinator, as required  

    Working Conditions:    

• Physical demands of the position include bending, kneeling and carrying animals with a potential maximum weight of 22.6kg /50lb  
• Successful applicants will complete the following training upon joining this team and additional and/or updated training may be subsequently required:  
• Hospital Discharge training  
• End of Life training  
• Yellow GTHS Dog Walker / Handler training