Hospital Team: End of Life & Hospital Admin Assistant

(Georgian Triangle Humane Society)

Position ID: V-CWD0444
Last Modified: 10 Jul 2025
Last Full Update: 10 Jul 2025

Opportunity Details: Hospital Team: End of Life & Hospital Admin Assistant

Contact Joanna Chardola, Team Coordinator, Georgian Triangle Humane Society (GTHS); Phone: 705-445-5204 ext 220; Email: volunteer@gths.ca
Duties

The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area.    

Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily telephone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly.  The GTHS Animal Hospital is one of the only accessible spay/ / neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.  

To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.    

Description

Reporting to the Community Programs Coordinator, the EOL & Hospital Admin Assistant* will be responsible for providing an empathetic, private and respectful customer service experience for pet owners who are euthanizing their beloved pet, in addition to ensuring that EOL logistics and administration are handled seamlessly.   * Training is required upon undertaking this role

Time Commitment

One shift a week (Tuesday – Friday) from 1.30 – 4.10pm (appointments take place between 2 – 4pm). Available shifts will be discussed at time of recruitment. A minimum commitment of 6 months is required.  

Roles and Responsibilities

  • Set up Room 5 for EOL appointments    
    • clean and tidy room, as needed  
    • provide tissues, blanket and necessary aftercare products  
  • Ensure EOL signage is posted and candle is lit  
  • Liaise with EOL clients (before and after appointment)  
    • will include completion of the GTHS Euthanasia Consent Form and may include taking payment
    • explain process to the pet owner  
    • escort pet owner from the premises  
  • Handle dogs and carry cats in carriers, as necessary  
  • Assist with discharge and hospital administration (including upload of files to EZYVet)  
  • Support the Community Programs Coordinator, as required  

    Working Conditions  

  • Physical demands of the position include bending, kneeling and carrying animals with a potential maximum weight of 22.6kg /50lb  
  • Successful applicants will complete the following training upon joining this team and additional and/or updated training may be subsequently required:  
  • Hospital Discharge training  
  • End of Life training  
  • Yellow GTHS Dog Walker / Handler training 
More Info Link https://gths.ca/volunteer/end-of-life-hospital-admin-assistant/
Benefits
  • Keeping active
  • Meeting like-minded people
  • Supporting a good cause
  • AGM Voting rights after 90 days
  • Discounted GTHS apparel and Treasure Tails discount voucher
  • First in line to adopt
  • Volunteer events, volunteer recognition, volunteer newsletter and internal Facebook group access
  • Ages 18 year(s) and up
    Areas of Interest Animal Services ; Community / Neighbourhood Volunteering
    Skills/Experience Communication & Interpersonal Skills ; Confidentiality ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; Listening Skills ; Patience ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; 18 years of age minimum   
    Punctual and reliable     
    Demonstrates understanding and passion for animal welfare   
    Calm, compassionate and empathetic   
    Diligent compliance with guidelines and protocols for personal and animal safety   
    Self-motivated   
    Excellent customer service and interpersonal skills   
    Excellent time management and organizational skills   
    Able to work independently and as part of a small team     
    Works cooperatively and effectively with others   
    EZYVet is experience ideal, but training will be provided   
    Current dog handling experience is required  
    Commitment Length Medium Term (4 months to 1 year)
    Interaction Level Small Group
    Accessibility Not Accessible - Whilst our entrance, foyer and washrooms are accessible, unfortunately the areas our volunteers work in are not ; Wheelchair accessible automatic main entrance ; Wheelchair accessible washroom, assistance needed with door
    Location Collingwood
    Number of Positions Blue Mountains ; Clearview (Simcoe County) ; Collingwood ; Wasaga Beach 
     
    1 individual(s) needed in total. 
     
    The GTHS posts on Volunteer Connection to build awareness of volunteer opportunities. The vacancies we are actively looking to fill at this time are posted on our live updated website, however, applicants may apply for any position at any time and be waitlisted for their preferred position(s). To see our vacancies and to download / submit an application form, visit: https://www.gths.ca/volunteer/
    Training Orientation ; Training is provided ; Shadowing/working alongside an experienced volunteer ; The GTHS onboarding process must be completed prior to training/first shift - this is takes place virtually, by email. A criminal record police check is also required for this particular volunteer position.
    Police Check Not Required
    Referrals 0

    Agency Details: Georgian Triangle Humane Society

    Office Phone 705-445-5204
    E-Mail info@gths.ca
    Website www.gths.ca
    Address & Map
    549 10th Line
    Collingwood, ON
    Canada L9Y 0W1
     
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    Mailing Address 549 10th Line 
    Collingwood, ON 
    Canada L9Y 0W1