You performed a search for: Skills / Experience: Customer Service
There are 32 record(s) that match your criteria.
Click on the Position Title to view the full details of the record
Communities








Members of the Dog Care Team work with puppies and dogs of all sizes, shapes and backgrounds (stray, surrendered, neglected, abused, healthy, recovering from surgery, may be easy to handle or may require training for behavioural issues…).
Annually our Cat and Dog Care Teams care for approximately 1500 animals onsite at our Animal Centre.
Description
PM Dog Care Team Members report to the Dog Care Coordinator and help to maintain the general health and welfare of the dogs in our care at the Animal Centre. In part this is achieved by participating in our Canine Enrichment Program to provide mental and physical stimuli to these dogs. To support the wide range of dog behaviours and needs we encounter at the GTHS, PM Dog Care Team Members complete a Dog Care Program*; quickly progressing from Green dogs (ie. puppies and seniors who are easy to walk and handle) to Yellow dogs (ie. young, rambunctious, pullers who can be slightly difficult to walk and handle), then work through the Orange and Purple levels at their own pace, with the ultimate goal of working with Red dogs (ie. strong, reactive dogs that are difficult to walk and handle, and that may have other behavioural issues). *Training is required upon joining the Dog Care Team and will be required intermittently to progress through the Dog Care Program.
Time Commitment
2 hours once a week. PM Dog Care Team Member shifts take place Monday through Sunday at a mutually agreed upon time between the hours of 1-4pm. An overall minimum commitment of 6 months is required.
Roles and Responsibilities
- Assist in the maintenance of dogs’ health and welfare
- Prepare and provide medication, supper and clean water as required or instructed
- Maintain clean and organized kennels (inside and outside)
- Sweep and mop dog kennels’ and Animal Equipment Room’s floors
- Deep clean kennels inside and outside for dogs that leave the Animal Centre (adopted, foster care, etc.)
- Clean up after dogs (stoop and scoop) in the kennel area and outdoors, as appropriate
- Oversee any cleaning and tidying resulting from own interactions with dogs
- Dispose of garbage and recyclables
- Assist in the maintenance of dogs’ physical and mental well-being
- Interact with dogs for walks, training and socialization
- Bathe / groom dogs
- Reinforce behaviours that make dogs more adoptable
- Disinfect any dog toys used for Enrichment
- Create treats / food puzzles
- Wash up dirty dog dishes and assist with laundry (washing, drying and folding linens), based on Enrichment activities undertaken
- Ensure dogs are safe and secure
- Follow appropriate protocol, policies and procedures
- Use online Contact List & Schedule to reflect any absences and to coordinate shift coverage
The Georgian Triangle Humane Society (GTHS) is a charitable organization delivering essential programs and services to thousands of pets and the people who care for them. The Campaign Awareness Ambassador plays a key role in raising awareness of these life-changing programs and the future vision of GTHS. By promoting our work, Ambassadors help lay the foundation for partnerships that are vital to fulfilling our mission.
This volunteer opportunity directly supports our capital campaign for the Regional Centre for Pets and People. Ambassadors will help shine a light on the need to expand for us to continue to provide critical services such as sheltering, medical care, spay/neuter surgeries, and the opportunity for every animal to have a bright future. Through community outreach and engagement, Campaign Awareness Ambassadors will help communicate the campaign’s goals and enhance its visibility, inspiring others to join us in creating lasting impact for pets and people alike.
Description
The GTHS Campaign Awareness Ambassador is the front-line person representing and providing the first impression of our organization to the public at third party events (i.e., farmers’ or artisan markets, community organization open houses, etc.). This role is integral to promoting the vision of the GTHS Capital Campaign and sharing the future direction of our programs and services within the community. This position is well suited for individuals who enjoy interacting with the public and are passionate about the vision and mission of the GTHS. These volunteers will be supported by the following GTHS team members based on activity:
- Executive Director
- Campaign Manager
Time Commitment
2-6 hours on scheduled day. Scheduled days will vary by event or activity. Individuals can indicate availability. These events are usually on weekends and evenings.
Roles and Responsibilities
- Greets and welcomes the public as they arrive at the GTHS booth for events or at the Animal Centre
- Promotes the Capital Campaign to the public, communicating the vision for the RCPP and illustrating the need for the new facility
- Liaises with the GTHS assigned Lead to ensure required materials are available to complete task assigned and reports any damage or losses incurred
- Coordinates pick-up / drop-off of the GTHS Event Kit, banners, folding tables, posters, coin boxes, etc. before / after use
- Accepts donations (financial or in-kind)
- Distributes promotional materials
- Proper set-up and take down of event and display materials
WORKING CONDITIONS
- Physical demands of the position include standing for a prolonged period, as well as carrying and lifting (Event Kit, folding tables, banners, etc.).
- Physical limitations should be communicated to Lead, to accommodate where possible.
The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area. Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily phone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly.
The GTHS Animal Hospital is one of the only accessible spay/neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.
To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.
Description
Reporting to the Community Programs Coordinator (and the Director of Medicine), the Hospital Admissions Volunteer will be responsible for providing a warm welcome to Hospital clients and reviewing the same-day services booked for their pet or for Community Cats.
Time Commitment
One shift a week on weekdays from 7.50-10am (admissions take place from 8am until approximately 9.45am). See below for available shifts. A minimum commitment of 6 months is required.
Roles and Responsibilities
- Provide warm welcome to Hospital clients
- Review services booked to ensure accuracy of Medical Record sheet
- Recommend additional items such as after-surgery wear, flea / tick prevention, vaccinations, I.D. microchips
- Take payments and add additional items to the patient’s surgical sheet
- Question animal’s general well-being and any health concerns
- Validate last time animal ate
- Confirm contact details with all clients
- Confirm availability with dog owners for potential early pick-up
- Photocopy veterinary records if not provided in advance
- Remind Hospital client of Discharge time and location
- Carry cat in carrier to the Hospital, as required
- Liaise with Registered Veterinary Technician and Veterinary Assistant to coordinate handling of dogs
Working Conditions:
- Physical demands of the position include bending, kneeling and carrying cats in carriers with a potential maximum weight of 7.6kg / 16.75lb
The GTHS Animal Hospital contains an Operating Room, Treatment Room, Examination Room, Pharmacy, X-Ray Room and a Hospital Intake / Recovery Area.
Having an onsite hospital ensures animals receive timely, thorough and comprehensive care, saves dozens of daily telephone calls, reduces trips back and forth to veterinary clinics, dramatically decreases the stress on the GTHS animals, and leads to the additional benefit of earlier adoption availability; so these animals find their forever home quickly. The GTHS Animal Hospital is one of the only accessible spay/ / neuter hospitals serving Bruce, Grey and part of Simcoe County that performs 3performs 3,000 surgeries annually (an average of 50 surgeries per week), and subsidizing ~$770K in veterinary costs each year.
To promote pet wellness and safety, approximately 1,860 rabies vaccinations and 1,770 microchips are administered to GTHS Animal residents and community clients on an annual basis.
Description
Reporting to the Community Programs Coordinator, the EOL & Hospital Admin Assistant* will be responsible for providing an empathetic, private and respectful customer service experience for pet owners who are euthanizing their beloved pet, in addition to ensuring that EOL logistics and administration are handled seamlessly. * Training is required upon undertaking this role
Time Commitment
One shift a week (Tuesday – Friday) from 1.30 – 4.10pm (appointments take place between 2 – 4pm). Available shifts will be discussed at time of recruitment. A minimum commitment of 6 months is required.
Roles and Responsibilities
- Set up Room 5 for EOL appointments
- clean and tidy room, as needed
- provide tissues, blanket and necessary aftercare products
- Ensure EOL signage is posted and candle is lit
- Liaise with EOL clients (before and after appointment)
- will include completion of the GTHS Euthanasia Consent Form and may include taking payment
- explain process to the pet owner
- escort pet owner from the premises
- Handle dogs and carry cats in carriers, as necessary
- Assist with discharge and hospital administration (including upload of files to EZYVet)
- Support the Community Programs Coordinator, as required
Working Conditions:
- Physical demands of the position include bending, kneeling and carrying animals with a potential maximum weight of 22.6kg /50lb
- Successful applicants will complete the following training upon joining this team and additional and/or updated training may be subsequently required:
- Hospital Discharge training
- End of Life training
- Yellow GTHS Dog Walker / Handler training
The Canadian Cancer Society’s Wheels of Hope volunteer driver program is looking for volunteer drivers to help residents in your community.
If you, or someone you know, is looking to fill some time in your day, love to drive and want to support people with cancer, please consider signing up to volunteer drive for the Wheels of Hope program.
As a volunteer driver, you can give the gift of a ride to people with cancer who need help getting to and from their life-saving cancer treatments and other appointments. Mileage reimbursement or tax receipt is provided.
What are the volunteer requirements?
· Monday to Friday availability. A half day a week or a few days a month ongoing preferably for at least six months. (The program is very flexible—they will work around your holidays and other commitments).
· Valid driver license with three or less demerits and drive a 100% smoke-free vehicle.
· Be willing to undergo a criminal background check and provide references.
It’s easy to sign up! Visit www.volunteercancer.ca and click on Wheels of Hope.
For more information, please call 1-888-939-3333 or email us at volunteer@cancer.ca
We are thrilled to offer an exciting volunteer opportunity at our Owen Sound Regional Office. We are seeking an enthusiastic individual to join our team in the role of Admin and Clinical Support Volunteer.
The volunteer will:
- Be the first point of contact for families and clients while at reception desk
- Greet and welcome clients to TVCC
- Photocopying Collating & stapling
- Organization of tests in filing cabinet
- Count PPE and unpack supply orders
- Lamination Organization of toys, disinfect and clean toys
Brad’s Place Addiction Treatment of Southern Georgian Bay is seeking to fill the volunteer positions within the Board of Direcotrs. These positions include:
- Secretary
- Marketing and Communications Director
- Quality Assurance and Privacy Officer
- Fundraising Director
- Volunteer Coordinator
Brad’s Place Addiction Treatment of Southern Georgian Bay is a not for profit, charitable organization that strives to support youth and young adults struggling with substance abuse and addiction that want to obtain a positive lifestyle by decreasing their need for drugs and increasing positive coping strategies through personalized counselling services.
Vision:
Brad’s Place provides a client centered approach to addiction counselling for teenagers and young adults struggling to live sober, healthy lifestyles under the guidance and support of their family members and positive supports.
Mission Statement:
Brad's Place offers a therapeutic approach to a sober, healthy lifestyle for teenagers and young adults through offering empathetic personal and group counselling from honest, reliable, skilled counsellors within Simcoe County.
- Fundraising
- Nursing units
- Various clinics
- Operate gift shop
- Escort patients and visitors and give directions
- Assist staff in many different departments
play piano for residents, social interactions with residents.
Event Setup: Arrive early to assist with setup; Set up registration tables and signage; Prepare and organize materials (e.g., handouts, flyers)
Event Attendance: Greet and check-in participants; Provide information and answer questions
Program Help: Assist with program activities and games; Support participants as needed (e.g., providing guidance, answering questions)
Post-Event Duties: Assist with cleanup and breakdown; Gather feedback from participants; Post event follow-up/feedback
Special event volunteers help out during events at the Bruce County Museum. Some of the activities includes helping with kids crafts, greeting visitors, helping with food prep, providing usher services to our theatre or helping with the bar if they are SmartServe certified. Examples of some of the events this year at the Museum include: TIFF movie screenings, special holiday events including our annual "Light up the holiday" event, youth camps and PA Day camps, speaker events and so much more!
Providing companionship to Individuals with development disabilities. Going for walks/outings, playing games, listening to music, sharing interests.
Deliver donated food to Individuals and families in South Georgian Bay.
Willingness to build joyful relationships!
Variety of volunteer positions which focus on patients, visitors and staff. Positions available in ambulatory care reception, Inpatient Units, gift shop, reminder telephoning, diagnostic imaging Xray, CT, Mammography, Bone Density, MRI, Surgical Day Care (Post anaesthetic care unit). ICU and Emergency Department
• the development of our vertical files
• research topics for upcoming exhibits
• assist visiting researchers with their searches
The research volunteer will be provided training on the existing resources and how to use databases and on-line resources. We seek a weekly commitment of a minimum of 2-3 hours any day of the week or Wednesday evening.
General Kitchen Duties
- Assisting the cook
- Preparing meals
- Baking
Volunteers work within areas of hospital as well as at many fundraisers.
- Nursing units
- Various clinics
- Operate Hospital Cafe
- Escort patients, visitors and give directions
The Marketing/Media Volunteer will help with all or some of these tasks
• delivery of flyers/brochures and information throughout the South Georgian Bay Area
• research and seek out new venues for our information
• attend outreach events as an ambassador for the site
• speak to community groups to engage interest and use of our resources
The marketing/media volunteer will be provided training on our site and resources. We seek a monthly commitment of a minimum of 2-3 hours any day/evening of the week.
Recreational Therapy Volunteer: Assists our Recreational Therapist with a wide range of hands-on activities including individual and group-based games, art projects, equine learning, life skills and a variety of outdoor recreational activities. Horse interaction will occur as well as assisting & working alongside participants. No horse experience required.
Unmounted Horse Leader: Assists in preparing, grooming and leading the horse at the same time as the participant. You will interact with horses and participants. Horse experience an asset, we will train you.
Side Walker: Walks beside the horse and participant providing support and stability. Involves a good deal of walking. No horse experience required, we will train you.
Mounted Horse Leader: Assists the participant in preparing the horse for the lesson & may involve leading the horse during the lesson depending on the participant's ability. Involves a good deal of walking and at times short bouts of jogging with the horse. Horse experience required.
The board will continuously monitor the organization’s programs and activities to be sure they are aligned with the mission to achieve short-term goals and long-term purpose. They will exercise fiduciary responsibility to obtain and appropriately use resources required to carry out the organization’s mission.
We do ask volunteers to try and commit to a period of time on a regular basis (e.g. a particular morning/evening every week or every other week) as it makes it easier for scheduling and also keeps the volunteer familiar to the animals they are caring for. With the dogs, this makes a big difference. We have some dogs that are with us for a while before finding a forever home so we try to have them handled by people they know as much as possible.
Volunteer Tax Preparers will help people in Grey Bruce to file their taxes.
Grey Bruce Community Volunteer Income Tax Program provides volunteers in locations all across Grey and Bruce County. Volunteers will be need to be matched (and affiliated) with a local CVITP community organization.
Please find the locations for local Grey Bruce CVITP community organizations here: https://brucegrey.cioc.ca/record/GRE0364?Number=0
Volunteers may have different roles as Tax Preparers depending on their level of skill and/or interest. Volunteer tax preparer may volunteer at in-person or virtual clinics; or file individually online. In some cases, individuals can work from their homes with a Coordinator who drops off and pickups paperwork for filing.
For a detailed description of the job description go here: https://www.canada.ca/en/revenue-agency/campaigns/cvitp-taxes-volunteers.html
Or you can speak directly with a local Grey Bruce CVITP community organization to learn more about the work. Each
- Provide regular visits to assigned older adult clients, offering companionship, conversation & engagement in meaningful activities
- Perform regular outbound phone calls to assigned older adult clients
- Report any health or safety concerns to the Supervisor
- Provide monthly activity reports to Supervisor
One on one visiting with residents
Supporting and/or facilitating group activities
Reading or playing games with residents
Meal assistance
Overview & Impact: The Humane Education Program is an excellent way to connect with youth in our community and teach them about empathy, compassion and responsible pet ownership by focusing on the human-animal bond. In 2023, 4000 youth participated in the Humane Education Program - building skills in social and emotional development.
Based on the Humane Education Volunteer’s skill set and chosen course / club, they may support this important GTHS program at our Collingwood Animal Centre and / or in the community. The majority of our programming takes place onsite at our Animal Centre.
Position Summary: Reporting to the Humane Education Specialist, Humane Education Volunteers assist and engage youth aged between 7-17 enrolled in a range of GTHS after-school programs. The youth age group supported will depend on the course / club the HE Volunteer selects.
Time Commitment based on area(s) of interest: 8 consecutive weeks’ commitment from February 2025 is required (dates will be provided at time of application or enquiry). Volunteers will be expected to arrive 15 minutes before and stay approximately 15 minutes after the club / course session time.
ROLES AND RESPONSIBILITIES may include:
- Assisting with running the program at the direction of the Humane Education Coordinator
- Helping to create a fun, encouraging learning environment
- Live videoing and explanation of Animal Centre activities (tour, Q&A)
- Making animal related crafts
- Engaging, supervising and working with children to direct their activities
- Ensuring animals are being handled compassionately
- Answering questions that arise
Winter 2025 |
||
Monday |
Tuesday |
Wednesday |
Craft Club |
After School Club |
After School Club |
4:30pm – 5:30pm |
4:30pm – 5:30pm |
4:30pm – 5:30pm |
Youth Club |
Jr. Vets of Tomorrow II |
Jr. Vets of Tomorrow I |
5:45pm – 6:45pm |
5:45pm – 6:45pm |
5:45pm – 6:45pm |
Parkinson Canada Volunteer Opportunity
SuperWalk Volunteer Event Coordinator
** Interested candidates should complete a Volunteer Profile, available at: http://superwalk.parkinsoncanada.volunteerhub.com/
SuperWalk Coordinators play a pivotal role in raising awareness and funds for people living with Parkinson's. They champion and lead the coordination of SuperWalk in communities, from start to finish, with support from Parkinson Canada. They support the organizing committee and ensure a positive experience for event participants. You will solicit sponsors in conjunction with the Sponsorship Coordinator and ensure the funds collected the day of the event are properly recorded and deposited. You will ensure all activities and actions are in alignment with the Parkinson Canada SuperWalk program and Parkinson Canada Policies.
Your Contribution
As a SuperWalk Coordinator, your people-skills, enthusiasm, and talent for organizing make you an excellent community facilitator. You enjoy guiding and mentoring other volunteers and helping them excel at their tasks. As someone who loves event logistics, you excel at key tasks, including:
- Selecting and securing site for SuperWalk
- Preparing a budget for the local event
- Sourcing local sponsorships
- Recruiting and providing leadership for the organizing committee
- Managing volunteers alongside the Volunteer Coordinator
- Organizing and Chairing Committee Meetings
- Attending monthly (April-October) conference calls with Parkinson Canada event staff
- Attending and overseeing all aspects of the walk including post walk wrap up
We are looking for Greeters to assist in our Treasure Shop. The greeter will be welcoming the customers and notifying them of any sales of the week. Assisting other volunteers as needed.
We are looking to cover the following shifts:
Tuesdays, Wednesdays & Saturdays 12:30 to 3:30p.m.