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This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.
Compass is recruiting skilled and compassionate volunteers to join our Telephone Support Team (TSP). Volunteers involved in the TSP will assume the responsibility of providing outbound calls to clients, with the goal of providing emotional support to members of the Guelph-Wellington Community. TSP Volunteers will start in the program by completing social calls, safety/wellness checks, and/or providing medication reminders to isolated and distressed individuals before having the option to gain additional training and supporting our Distress Lines.
Callers on the Distress Line may be in a state of crisis, experiencing suicidal ideation, or have intentions of harming themselves or another individual. They may also be seeking external resources and referrals to agencies or are looking for a safe space to disclose personal struggles. Volunteers will use their discretion to identify how each client should be supported and will have access to staff supervision should any questions or concerns arise.
The Telephone Support team strives to meet the diverse needs of each client allowing opportunities to engage in conversations surrounding daily plans, storytelling, and exploring action plans to prepare for crisis intervention. Each call is made using a strengths-based and solution-focused approach with the common objective of assisting with goal planning, increasing the client’s ability to cope with unique situations, and referrals to community resources.
Responsibilities
• Complete inbound and outbound calls with service users
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
• Assist with crisis intervention, when presented
• Engage in conversations with members of the LGBTQ+ community through the texting support line
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users
• Complete case documentation of all interactions with service users
Pregnancy and Infant Loss (PAIL) Network provides bereavement support at no cost to families who have experienced the loss of a pregnancy at any stage, or the death of their baby, up to 12 months of age. We currently have volunteer opportunities for people who are approximately two years past their bereavement date and are looking for meaningful ways to offer their support to others. We are actively training peer supporters for private online bereavement support groups and one-to-one phone support.
We do ask volunteers to try and commit to a period of time on a regular basis (e.g. a particular morning/evening every week or every other week) as it makes it easier for scheduling and also keeps the volunteer familiar to the animals they are caring for. With the dogs, this makes a big difference. We have some dogs that are with us for a while before finding a forever home so we try to have them handled by people they know as much as possible.
Administrative: help with mailings, thank you letters, grant writing, etc.
Events: we run events year-round, which require volunteers to keep them running smoothly
Committees: we have several ongoing and adhoc committees that meet during the year
Chapter Leadership Council (CLC)
Across the country, the Gutsy Walk is made possible due to the time and talents shared by thousands of volunteers in their communities. With a collective goal to deliver our mission of finding a cure for Crohn's and colitis, we are greatly appreciative and thankful for our volunteers who have continuously led the Gutsy Walk to success each year.
As a Gutsy Walk Planning Committee Member, you’ll be working closely with a team of other volunteers to plan and promote your local Gutsy Walk. Your efforts in connecting and engaging your community—whatever your volunteer role with Gutsy Walk—will make a big impact in raising awareness about IBD and finding cures.
In particular, we’re looking for volunteers to support their local Gutsy Walk in the following ways:
- Community Outreach –inspire people to sign up and participate in the local Gutsy Walk
- Media Relations –connect with local media outlets to promote the Gutsy Walk
- Social Media –raise awareness about IBD and the Gutsy Walk through social media
- Fundraising –organize exciting fundraisers in your community
- Corporate Sponsorship –engage with local businesses to promote donations of sponsorship and gifts in kind
- Stewardship –build relationships with Gutsy Walk participants and encourage engagement