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Communities
Bruce - Central (incl Arran-Elderslie & Saugeen Shores Twnshps; Sa 1st Nation, P. Elgin Southampton
Bruce - North (incl. North and South Bruce Peninsula Townships; Tobermory, Lion's Head)
Bruce - South (incl. Huron-Kinloss, Kincardine Brockton & South Bruce Twnshps; Walkerton, Teeswater)
Bruce County
Grey - Central (incl. Chatsworth and Grey Highlands Townships; Feversham, Markdale)
Grey - North (incl. Georgian Bluffs, Meaford and Blue Mountains Townships; Owen Sound, Thornbury)
Grey - South (incl West Grey and Southgate Townships; Hanover, Neustadt, Dundalk)
Grey CountyThis is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.
Responsibilities:
- Complete inbound and outbound calls with service users
- Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
- Assist with crisis intervention, when presented
- Engage in conversations with members of the LGBTQ+ community through the texting support line
- Utilize a strengths-based, solution-focused approach
- Provide external resources and referrals to service users
- Complete case documentation of all interactions with service users
Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely.
We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.
The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!
Our volunteers need to be enthusiastic about helping people!
You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.
The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.
Crisis responders are trained to do this using active listening and collaborative problem-solving.