Landlord and Tenant Board

Site: Southwestern Regional Office

Service: Housing Services

Contact Information
Public Comments COVID-19 Service Change: Continuing to provide services to the public. All in-person hearings previously scheduled have been postponed. Telephone or written hearings will be scheduled for non-eviction matters and urgent eviction matters. See Important Notice for more information.
Toll Free Phone 1-888-332-3234
TTY Phone Call the Bell Relay Service: 1-800-855-0511
Fax 519-679-7290 or 1-888-377-8813
Addresses and Location
Site Location London (Central)
Located In Community London
Address 150 Dufferin Ave, Suite 400
London, ON N6A 5N6
Intersection Richmond St and Dufferin Ave
Physical Access Fully Accessible
Description (Service) Independent body established to resolve disputes between residential landlords and tenants through mediation or adjudication * provides information concerning tenant and landlord rights and obligations under the Residential Tenancies Act (RTA) * processes applications to determine and regulate justified rent increases and jurisdiction for both landlords and tenants

Rent Control Guidelines - Landlords are allowed to raise rents without seeking government approval up to the approved guidelines * contact Board for current percent or visit the website

Formerly the Ontario Rental Housing Tribunal
Service Details
Hours Mon-Fri 8:30am-5pm
Areas Served Brant County ; Bruce County ; Chatham-Kent ; Elgin County ; Essex County ; Grey County ; Haldimand County ; Huron County ; Lambton County ; Middlesex County ; Norfolk County ; Oxford County ; Perth County ; Waterloo Region ; Wellington County
Boundaries Southwestern Ontario
Eligibility Residential landlords and tenants
Application Call * applications and supporting documents can be filed in person at any ServiceOntario Centre location
Languages English ; French
Fees Set fee according to action filed
Alternate Name LTB ; ORHT rent control ; Southwest Regional Office