Contact Information
Office Phone Local office 519-881-1181 * Referral Telephone Service 310-2222 (310-CCAC)
Toll Free Phone 1-888-371-2112
After Hours Phone 519-473-2222 * 1-800-811-5146
TTY Phone 1-800-811-5147
Fax 519-881-1425 or Toll-free 1-800-825-7126 
After Hours: 519-371-5612 or 1-800-825-7126
E-Mail southwest@lhins.on.ca
Website www.healthcareathome.ca/southwest
Addresses and Location
Located In Community Hanover
Address Hanover and District Hospital
90 7th Ave
Hanover, ON N4N 1N1
 
View Google Map
Intersection 7th Ave and Grey Road 10
Physical Access Fully Accessible - Entrance off Oxford St ; Wheelchair Accessible
Description
Description (Service) Provides health care services at home, at school, and in the community, as well as access to supported living programs and long-term care * Care Coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care 
 
Services may include: 
•nursing 
•nurse practitioner 
•personal support 
•physiotherapy and occupational therapy 
•speech and language therapy 
•social work 
•nutrition and food counselling (dietitians) 
•palliative care 
•medical supplies and equipment 
•access to long-term care homes 
•access to supported living (adult day programs, supportive housing, retirement homes and assisted living) 
•health support in the school 
•specialized services for people living with specific health conditions 
•referral to other community supports 
 
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Service Details
Hours Patient Related Information and Referrals (Home and Community Care Services): 8 am- 8 pm Phone: 310-2222 (in Ontario without dialing an area code) 
All Other Business: 8:30 am- 4:30 pm
Areas Served Bruce County ; Grey County
Eligibility People of all ages facing the challenges of age, illness, injury, or disability.
Application Call. No referral required for most services. Referral through school for in-school services.
Languages English - Interpretation, available upon request ; French - Website, Interpretation ; Interpretation available upon request.
Fees Covered by OHIP
Administration
Alternate Name CCAC ; HCC ; LHIN ; South West LHIN ; Southwest LHIN